Service Provision

Access to Justice

Based on research, evidence shows that black and ethnic minorities experience difficulty in accessing appropriate professional legal services to match their needs. Our service aims to ensure the following:

Access to Services

Access to Information

Access to Rights

The law provides an essential framework defining rights and responsibilities for our society but the means of gaining access and application can present difficulties. We therefore wish to see equal access to justice achieved through the provision of a culturally sensitive bilingual process.

Within the legal framework remedies do exist for people who experience injustice but unless they can access their rights they remain unempowered and abused. We wish to see equal access to rights achieved through facilitating the application of remedies thereby empowering people, building their confidence, lifting their aspirations and raising their expectations of the framework and the system.

Services are provided within the legal framework but unless people can gain open access they remain partly or totally excluded. We wish to see the opening  of access to and provision of services through fair treatment and the application of policies and practices that recognise differences in our society.

Accurate, timely and relevant information is part of the empowerment process but if it is not widely shared and understood the overall impact will be limited.  We wish to see the provision of more culturally sensitive information to secure a wider understanding of rights and responsibilities.